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‎03-05-2021 09:57 AM

HP Recommended
Product: HP Pavilion x360 - 13-s154sa (ENERGY STAR)

GU757G-82QAJ0-GXGJMF-618E13 This is the failure code I'm getting on my diagnostics. Anyone know what it means?

3 REPLIES 3

‎03-05-2021 10:14 AM

HP Recommended

Hi:

 

You will have to install a new hard drive and reinstall the operating system in order to fix the problem.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

h10032.www1.hp.com/ctg/Manual/c04825536.pdf

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

 

After you replace the drive, you can reinstall W10 for free by making bootable installation media using the media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Pavilion x360 - 13-s154sa (ENERGY STAR) Software and Driver Downloads | HP® Customer Support

 

 

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‎03-05-2021 10:18 AM

HP Recommended

Ok thanks, will try best I can!

 

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‎03-05-2021 10:19 AM

HP Recommended

You're very welcome.

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