SR04XL battery swelling

[Andrevill1]

Its been now 2 years since i got my Omen. I have liked it alot, a couple of problems but nothing too major. I delivered my laptop to an Official Estonian HP partner that cleaned the dust and added new thermal about 6 months ago. They told me that the battery has been swelling. All 4 cells. I asked them since, the laptop is useless without the powercord anyway, that maybe its not something i have to fix right away, but now the laptop has swollen that mutch that the plastic broke.

I am really hoping that there is some warranty on theese cases, since i have seen loads of posts about SR04XL batteries defected. 

Hoping to hear from a support staff asap.

[praveenbv]

Hi @Andrevill1, Welcome to the HP Support Community.  

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue, and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now,

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

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