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Message 1 of 6
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SSD 500GB fitted, 125GB showing in Sys Info

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OMEN 17-an101na
Microsoft Windows 10 (64-bit)

I want to upgrade the SSD. It comes with 128GB as standard, and in System Info it shows as LITEO CA1-8D128-HP. However, when I looked at the SSD, it is clearly marked as CA1-8D512. Any-one know what's going on?

I need to know, because I don't want to buy a 512GB replacement and still only have 128GB.

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Message 2 of 6
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@Fenman-Pete

 

Welcome to the HP Support Community.

 

The maximum supported SSD is 512GB

 

Please find more details on Chapter 5 Page 44: http://h10032.www1.hp.com/ctg/Manual/c06001792

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


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Sorry, please re-read the post. Why is there a 512 SSD fitted, but only shows as a 128 drive?

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Only the below dual configuration will work:

 

2 TB 5400 RPM 9.5 mm/7.2 mm HDD + 256 GB PCIe NVMe TLC M.2 SSD

● 2 TB 5400 RPM 9.5 mm/7.2 mm HDD + 128 GB PCIe NVMe TLC M.2 SSD

● 1 TB 7200 RPM 9.5 mm/7.2 mm HDD + 512 GB PCIe NVMe TLC M.2 SSD

● 1 TB 7200 RPM 9.5 mm/7.2 mm HDD + 256 GB PCIe NVMe TLC M.2 SSD

● 1 TB 7200 RPM 9.5 mm/7.2 mm HDD + 128 GB PCIe NVMe TLC M.2 SSD

● 1 TB 7200 RPM 9.5 mm/7.2 mm HDD + 16 GB Optane™️ (3D Xpoint) PCIe Gen 3×2 M.2 SSDM.

 

Do check the hard disk size. If that matches only then it'll work.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 


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IMG_20200919_113023[2].jpgSorry for the delay. There are two things, first see the photo, it quite clearly identifies the SSD as a 512 GB drive, but Sys Info shows it as a 128GB drive. I would like to know why. No actual complaint, I bought it as a 128GB unit, this is just professional curiosity.

Secondly, I checked the manual reference you gave me, and it does not say that you cannot fit a 512GB SSD with a 2TB HDD, which is what I would like to do, to give me maximum storage possible.

Thank you

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Please help us with the serial number of the product in private to help you further with this.


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