• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-02-2021 09:24 AM

HP Recommended
Product: hp elitedesk 800 g1 dm
Operating System: Microsoft Windows 10 (64-bit)

Hello!

I have a hp elitedesk 800 g1 dm with HDD 2.5 SATA installed. I want to add an additional SSD disk in M.2 slot (the one which is for SSD not Wi-fi)

.SSD locationSSD location

The problem is that the disk isn't displayed in BIOS.

The exact disk is  A-DATA S11 Pro AGAMMIXS11P-256GT-C 256GB, M.2 2280, PCI-E x4, NVMe.

 

I tried to installed several different SSD disks but no of them are detected.

I checked the specification and found no info in it about which disk can be installed in it.

Can you please help me to understand the exact specifications of SSD disk which can be installed? 

Is it a way to somehow to check that M.2 slot is not disabled/broken?

 

BIOS Version 00.02.33 Rev.A

2 REPLIES 2

‎01-02-2021 10:16 AM

HP Recommended

The specs list no support for PCIe X SSD drives. SATA 3 M2 drives appear to be the fastest 

 

You can reference the service guide here http://h10032.www1.hp.com/ctg/Manual/c04327174

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎01-02-2021 10:46 AM

HP Recommended

Can you please tell me if te next mode wil be suitable?

SSD disk SAMSUNG 860 EVO MZ-N6E250BW 250GB, M.2 2280, SATA III

 

Thank you!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.