• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-17-2019 08:30 AM

HP Recommended
Product: HP Pavilion — 15-bc404ur
Operating System: Microsoft Windows 10 (64-bit)

I want to put in this laptop drive SSD PCI-E 3.0 x4, will it work correctly? How do I know the supported M.2 SSD formats on my motherboard? Will PCI-E 3.0 or SATA 3 only? Just want to buy a fast drive and don't know what speed to choose.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-19-2019 07:40 PM

HP Recommended

@25RUS
Thank you for posting on the HP Support Community

 

After reading your post, I did go through the Product specifications of your product and found that you have 1 TB 5400 rpm SATA hard drive installed on the PC.

 

And, this computer supports both SSD and HDD and also supports M.2 SATA storage: Click here to know more about Hard drive compatibility. (Ref: 8 Chapter 1 Product description)

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-19-2019 07:40 PM

HP Recommended

@25RUS
Thank you for posting on the HP Support Community

 

After reading your post, I did go through the Product specifications of your product and found that you have 1 TB 5400 rpm SATA hard drive installed on the PC.

 

And, this computer supports both SSD and HDD and also supports M.2 SATA storage: Click here to know more about Hard drive compatibility. (Ref: 8 Chapter 1 Product description)

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.