• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion x360 - 14-ba100nx
Microsoft Windows 11

I want to know if my laptop 14-ba100nx supports another 500 gb ssd slot and if i can get 8 more gb ram for a total of 16gb ram.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Your notebook has support for one M,2 NVMe or SATA SSD, so if you have already installed a M.2 SSD, you cannot install another one.

 

The notebook does support 2 x 8 GB of DDR4-2400 MHz memory.


Below is the link to the service manual:  The 12 GB max memory is incorrect.  2 x 8 GB is supported.

 

Maintenance and Service Guide HP Pavilion x360 14m Convertible PCIMPORTANT! This document is intende...

View solution in original post

5 REPLIES 5
HP Recommended

Your notebook has support for one M,2 NVMe or SATA SSD, so if you have already installed a M.2 SSD, you cannot install another one.

 

The notebook does support 2 x 8 GB of DDR4-2400 MHz memory.


Below is the link to the service manual:  The 12 GB max memory is incorrect.  2 x 8 GB is supported.

 

Maintenance and Service Guide HP Pavilion x360 14m Convertible PCIMPORTANT! This document is intende...

HP Recommended

Thanks but is it only 2400 mhz or can i put one that is 3200

 

HP Recommended

You're very welcome.

 

You can install DDR4-3200 CL22 memory, but it is only going to run at a maximum speed of 2400 MHz, because that is as fast as your notebook's Intel® Core™ i7-8550U processor can run the memory at.

HP Recommended

Ok thank u that helps alot

 

HP Recommended

Anytime.

 

Glad to have been of assistance. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.