SSD Temperature Increase

[Yoshii808]

Since updating to Windows 10 Version 2004, my laptop developed an issue where it would just freeze randomly every few days and not respond to any input at all. The only way to get out of it was to hold the power button down and forcibly power off. In order to try to solve this, I updated multiple drivers via the Device Manager, updated my AMD Radeon software and also updated the BIOS via a download from HP's website. Thankfully, this appeared to work as there have been no freezes since.

However, something unwanted has happened as a consequence. The temperature of my SSD always used to hover around 42-46°C at idle or minimal load. This has now risen to between 53-56°C at idle or minimal load. The only way it will drop back into the 40s is if unplug the power lead and run on battery. CrystalDiskInfo tells me the SSD is good and has no problems, so does anyone have any idea why this increase in temp might have occured and whether or not there is anything I can do about it?

Thanks

[WAWood]

@Yoshii808 

Sorry, no -- as HP has not released any driver upgrades for Win10 v20.04 and has provided us no schedule as to when they expect to do that.  I would guess several months, at the earliest.

Microsoft has said that unlike previous Feature Updates, Win10 v20.04 would NOT be automatically installed.  So, you either (1) saw it in Windows Update and requested it be installed, or (2) you used the MS tool to download and install it.  Which one was the case? This is important.

Asking because unless it was (1), you forced an update on a PC that was not ready for it -- and that can result in major issues.

Read this thread about this feature update:  https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-your-laptop-to-Windows-10-v2004-May-...

[Yoshii808]

Hi @WAWood,thanks for the response.

The 2004 version was indeed listed as an option within my Windows Update. I elected to install it about a week or so ago.

I'll probably carry out a factory reset, as the laptop is only 3 months old and I don't really mind starting again.

[Yoshii808]

To update, in case it ever helps anyone that reads this.

I didn't perform a factory reset. I reinstalled the original BIOS version that my laptop was shipped with - which, thankfully, was still available from the HP support website.

I understand this practise isn't recommended, but in this instance it's solved my SSD temperature problem. My idle temps are now back to approx 14°C lower than they were under the latest BIOS version.