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I just bought a Crucial P3 Plus 1TB NVMe M.2 Internal SSD for my HP laptop model 15-bs015dx. The problem is as I insert the ssd in my laptop, it won’t turn on. It only does when I take it out. Does that mean it is not compatible or there’s anything I can do to slove the issue. Thanks

 

4 REPLIES 4
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@Nks07stha 

 

It support M.2 SATA-3 only, not NVMe drive.

 

Regards.

BH
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HP Recommended

 Hi.

thanks for the reply 

I did looked at what you said (m2 sata 3) but I don’t think it fits in the slot I have for ssd. I’ve attached a picture of my laptop. 

IMG_6076.jpeg

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@banhein

hi sir

thanks for that advice 

just another question before I go and exchange the product to M2 SATA 3. Will it support 1TB ssd and 1TB HDD at the same time? If not what could be the otpions? 1TB HDD and 512gb m2 ssd sata 3?

thanks in advance 

HP Recommended

Neither Crucial or Kingston memory recommend M.2 SSD products for an SSD upgrade.

They recommend the use of 2.5" SATA Internal SSD types.

 

Kingston Memory

https://www.kingstonmemoryshop.co.uk/laptop/hp/15-bs-series/hp-15-bs015dx-laptop

 

Crucial Memory

https://www.crucial.com/compatible-upgrade-for/hp-compaq/hp-15-bs015dx#ssd



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