-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
4
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
It is a CTO machine, we can't get its REAL specs. From manual of the series, your machine should have M.2 NVMe PCIe 3x4 drive. It supports up to 2TB. You can use the following HP parts
- 2 TB, M.2 2280, PCIe, NVMe-3×4, SS solid-state drive with TLC part # L85358-005
- 1 TB, M.2 2280, PCIe, NVMe-3×4, SS solid-state drive with TLC part # L85348-005
- 512 GB, M.2 2280, PCIe-3×4, SS solid-state drive with TLC part # L85360-005
- 256 GB, M.2 2280, PCIe-3×4, SS solid-state drive with TLC part # L85350-005
- 1 TB, M.2 2280, PCIe + 32 GB 3D Xpoint solid-state drive part # L85374-005
- 512 GB, M.2 2280, PCIe + 32 GB 3D Xpoint solid-state drive part # L85366-005
or
https://www.samsung.com/au/memory-storage/nvme-ssd/970-evo-nvme-m-2-ssd-500gb-mz-v7e500bw/
or similar product from other vendors.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Enhance your computing experience with the Samsung 970 EVO 500GB NVMe SSD. Delivers fast performance and efficient storage for everyday use.
HP Recommended
It is a CTO machine, we can't get its REAL specs. From manual of the series, your machine should have M.2 NVMe PCIe 3x4 drive. It supports up to 2TB. You can use the following HP parts
- 2 TB, M.2 2280, PCIe, NVMe-3×4, SS solid-state drive with TLC part # L85358-005
- 1 TB, M.2 2280, PCIe, NVMe-3×4, SS solid-state drive with TLC part # L85348-005
- 512 GB, M.2 2280, PCIe-3×4, SS solid-state drive with TLC part # L85360-005
- 256 GB, M.2 2280, PCIe-3×4, SS solid-state drive with TLC part # L85350-005
- 1 TB, M.2 2280, PCIe + 32 GB 3D Xpoint solid-state drive part # L85374-005
- 512 GB, M.2 2280, PCIe + 32 GB 3D Xpoint solid-state drive part # L85366-005
or
https://www.samsung.com/au/memory-storage/nvme-ssd/970-evo-nvme-m-2-ssd-500gb-mz-v7e500bw/
or similar product from other vendors.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Enhance your computing experience with the Samsung 970 EVO 500GB NVMe SSD. Delivers fast performance and efficient storage for everyday use.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community