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‎08-12-2020 10:07 PM

HP Recommended
Product: 14-k011tu
Operating System: Microsoft Windows 8.1 (64-bit)

Hi,

Currently the laptop is on stock hdd with win8.

I bought a crucial brand SSD, and tried to do clean install of win10 via a usb bootable drive.

Right out of SSD box, I placed it in the laptop.

The win 10 installation is not able to identify the SSD.

The laptop is able to detect the SSD when I press f9 to choose an option to boot from.

 

No, I didn't use sata to usb connector to initialise the drive before doing a clean install.

 

I was able to see the drive in win10 installation step, sometimes. When I see it it runs into winload.exe missing issue.

 

Please help.

Is this laptop model compatible for ssd Upgrade?

If yes, can I not do a clean install on SSD right out of it's box?

1 REPLY 1

‎08-16-2020 10:22 AM

HP Recommended

@Vnod1

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

As per the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c03960968 your Notebook supports the following SSD hard drives

 

 

Did you create the USB Recovery Media or did you get it from HP?

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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