• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
hp pavilion 15 cc756tx
Microsoft Windows 10 (64-bit)

I just bought a Samsung 970 Evo plus SSD. I plugged in the SSD on my hp pavilion cc756tx but it's not showing in device manager or bios. I tried installing the SSD firmware from hp.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Your notebook only supports M2 SATA3 SSDs, not M2 PCIe NVMe SSD such as the 970 Evo.

You can use the M2 Samsung 860 Evo or similar of your desired capacity (no limit)

On page 43 of the service manual, you can see the steps to install the drive

http://h10032.www1.hp.com/ctg/Manual/c05705784

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Your notebook only supports M2 SATA3 SSDs, not M2 PCIe NVMe SSD such as the 970 Evo.

You can use the M2 Samsung 860 Evo or similar of your desired capacity (no limit)

On page 43 of the service manual, you can see the steps to install the drive

http://h10032.www1.hp.com/ctg/Manual/c05705784

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.