-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- SSD drive not showing.

Create an account on the HP Community to personalize your profile and ask a question
07-25-2019 08:59 PM - edited 07-25-2019 09:06 PM
I just bought a Samsung 970 Evo plus SSD. I plugged in the SSD on my hp pavilion cc756tx but it's not showing in device manager or bios. I tried installing the SSD firmware from hp.
Solved! Go to Solution.
Accepted Solutions
07-25-2019 11:50 PM
Hi,
Your notebook only supports M2 SATA3 SSDs, not M2 PCIe NVMe SSD such as the 970 Evo.
You can use the M2 Samsung 860 Evo or similar of your desired capacity (no limit)
On page 43 of the service manual, you can see the steps to install the drive
http://h10032.www1.hp.com/ctg/Manual/c05705784
Hope it helps,
David
Please click on thumbs up for thanks
Please click on accept as solution if answered your question
07-25-2019 11:50 PM
Hi,
Your notebook only supports M2 SATA3 SSDs, not M2 PCIe NVMe SSD such as the 970 Evo.
You can use the M2 Samsung 860 Evo or similar of your desired capacity (no limit)
On page 43 of the service manual, you can see the steps to install the drive
http://h10032.www1.hp.com/ctg/Manual/c05705784
Hope it helps,
David
Please click on thumbs up for thanks
Please click on accept as solution if answered your question