-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1 REPLY 1
05-22-2020 03:38 PM
Hi:
Your model can use either a SATA or NVMe M.2 SSD.
Your 128 GB SSD is SATA.
If you want a larger capacity drive, I recommend you upgrade to a NVMe M.2 SSD, which has much faster read/write speeds.
Here are the links to two compatible 250 GB M.2 SSD's for your notebook.
NVMe:
https://www.crucial.com/ssd/p2/ct250p2ssd8/ct17226879
SATA:
https://www.crucial.com/ssd/mx500/ct250mx500ssd4/ct13520893
Below is the link to the service manual, where you can find the SSD removal and replacement procedure...
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.