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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Unfortunately, I see only one other possibility if you can't provide me with the #xxx information.
If you can enter the device manager and open the Disk drives section you should be able to see the brand name of your SSD.
Once you provide that will check to see if the SSD manufacturer has a diagnostic utility for their SSD products. Most SSD manufacturers do provide a diag utility.
Otherwise we are at the end of the road with what I can do for you.
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