SSD m.2 WD Black sn850 nvme not recognized in bios

[Chrono88ITA]

I bought a new ssd m.2 (WD Black SN850 500gb) to replace original ssd m.2 128gb of my laptop, but it's not recognized in bios.

The hardware is not recognized in the boot screen (F9). But ssd works fine, i testet it with the m.2 expasion slot of my playstation 5.

My bios is updated to the last version, F.57 on 10/04/2021

Does anyone know how can i solve?

[banhien]

@Chrono88ITA 

What is your Pavilion x360 BA020NL  machine ? Is it an HP Pavilion x360 - 14-ba020nl ? its specs

              https://support.hp.com/au-en/document/c05649123

Machine only has Intel Pentium® 4415U (2.3 GHz, 2 MB cache, 2 cores) therefore it does NOT have option for M.2 SATA solid-state drive (support for storage function, port 1; not available on computer models equipped with an Intel Pentium processor)

Regards.

[pbroussard]

The m2 ssd that would come with that laptop shows as being either m2 SATA III or NVMe drive,   This is your Service Guide  

[Chrono88ITA]

Sorry, i mean HP pavilion x360 - 14 -ba020nl

It was sold  with 128gb sata ssd m.2 drive inside.

You can see in product specifications table

[pbroussard]

I edited my response above to show the updated info you posted. The m2 (WD Black SN850 seems to be a gen 4 NVMe drive which your laptop does not support. Not sure if gen 4 NVMe will work downclocked to Gen 3 specs or not.

[banhien · Accepted solution]

@Chrono88ITA 

Sorry, I read the manual before my first reply. The manual says different way and its specs says different way:

Your machine uses Intel Pentium® 4415U (2.3 GHz, 2 MB cache, 2 cores) and it has 128GB M.2 SATA SSD, therefore SSD m.2 WD Black sn850 won't work.

You have to use M.2 SATA SSB such as

                 https://www.samsung.com/au/memory-storage/sata-ssd/ssd-860-evo-sata-3-m-2-2tb-mz-n6e2t0bw/

Regards.

[VH2000]

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@Chrono88ITA wrote:

The hardware is not recognized in the boot screen (F9).

You will not find a single disk on the market that will be detected! As long as you didn't install the OS!

Your particular Laptop X360 BA020L is not mentioned in the manual.

A X360 BA2xx is mentioned and that one supports PCIe SSDs.

So boot from a USB-Installation disk and see if it appears in the disk-list

[Chrono88ITA]

I tried with a usb-installation disk with windows 10 but the ssd does not appear in the device list.

The only drive connected is the ssd, so device list for installing windows is empty.

I could manually load the driver from external usb, but i can't find them online.