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HP Recommended
OMEN 16.1 inch Gaming Laptop PC 16-b0000 (2W6B3AV)
Microsoft Windows 11

Hi guys, 
I just got my Omen delivered today and spent the whole afternoon trying to fix the issue. My laptop didn't come with an Operating system so I had to do it myself only to realise that the computer didn't detect the SSD drive. 

On the Windows setup > choose drive > it appears empty. 

and it looks like many people are having issues but I didn't have any right answer. Anyhow, so I want to share my solution here incase someone else faces the same issue. 

1 REPLY 1
HP Recommended
  1. First I checked if whether the drive was ok or not so I entered F2 to check the drive condition.  (my case I didn't see anything wrong) 
  2. Then check if Bios, spam F10 after turning the laptop on to enter Bios, This Bios is looking super advance ( no blue and grey anymore 😄
    Two locations you can check here
    A. Boot Options > Os Boot manager > Name of your hard drive will appear here (In my case it didn't until I fix it) 
    B. UEFI HII Configuration > Intel(R) Rapid Storage Technology > Under "Non-RAID physical Disks > you should see your SSD name and storage capacity here. (for me this is how I find out that my laptop did detect it) 

    Now we can rest in peace since nothing is really broken. 

  3. Get Driver storage and  Windows installation drive 
    Find your product model here to get to the right driver for your model 
    https://support.hp.com/hk-en/drivers/laptops

    In my case, it's HP Omen 16 inch 
    Important
    When you get the driver, don't select Windows 11 Version 22H2 (64-bit). For some reason, Driver storage is not on the list. Just select normal Windows 11 Version
    https://support.hp.com/ro-en/drivers/selfservice/omen-16.1-inch-gaming-laptop-pc-16-b0000/2100371510

    a. All drivers > Driver Storage > Download "Intel Rapid Storage Technology Driversystem software Manager Icon"
    b. extract the file > copy the folder to your Windows installation USB drive
    Check the folder first, you should see "F6" folder

  4. Boot up USB windows installation drive 
    Back to Bios > boot options > Change UEFI Boot Order to USB Flash Drive / USB Hard drive as the 1st 


  5. Updating driver
    I am not going to go through how to install windows here but go through the Windows Installing Wizard until
    "Select the drive to install"  > Browse > select the USB drive > select the "Intel Rapid Storage" folder you just extracted > Select F6 and click ok 

    Install > Intel RST VHD Controller 
    After the installation, you should see the drive partition. 

    Just clean up the drive partition and install windows as usual. 

    I hope this help, at least it works for me. Good luck

 

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