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‎08-16-2020 03:50 PM

HP Recommended
Product: Envy 17T
Operating System: Microsoft Windows 10 (64-bit)

I have cloned the SSD of the laptop to a larger SSD. I have replaced the smaller SSD with the larger clone. The booting process starts and stalls on a blue screen showing only the circling dots. I have verified that the booting device is the new SSD.

I would appreciate if anybody can offer a solution to the booting problem. 

3 REPLIES 3

‎08-16-2020 04:04 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to clean install W10 on your new SSD by making bootable installation media using the media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you had previously upgraded the PC to W10 from an older Windows OS, such as W7 or W8.1, when you are asked to enter a product key, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

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‎08-16-2020 04:53 PM

HP Recommended

Hi Paul,

Thank you for the suggestion.

I am trying to avoid the install of many pieces of software that is why I have chosen to use the cloning.

I am not sure what cloning would do to a bootable SSD.

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‎08-16-2020 05:14 PM

HP Recommended

You're very welcome.

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