-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- SSD will not format

Create an account on the HP Community to personalize your profile and ask a question
07-04-2021 11:02 PM
Please help. I am trying to install a Samsung 870 EVO SSD to replace my hard drive. I am wanting to clone or reinstall Windows onto the SSD and keep the HDD as storage. The problem is, the SSD will not format to NTFS. I am not the most tech savvy but have done lots of research to try to figure this out. I have tried everything I know of - using disk manager, command prompt, programs I've downloaded. It shows up as RAW and it simply will not format - gets stuck at 0% every time. What could be causing this??
07-05-2021 12:07 AM - edited 07-05-2021 12:11 AM
Please can you tell what steps you have taken to clone the windows
have you tried to format through another pc
Have you tried cleaning the disk by cmd if not
then connect to a system run cmd as administrator
type diskpart without space
then type list disk with space
select the disk with ssd by typing select disk 1 or the number with ssd
type clean
then type convert to gpt [ you can also convert it into mbr as per your requirements ]
then type create part pri
then exit the cmd and format through file explorer
tell me if this works
07-05-2021 09:39 AM
Hi, thank you for the info. I tried that method and it did not work - it still gets stuck when trying to format it. I asked a relative to format it for me on their PC - they successfully formatted it as exFAT (their PC is MAC). But I am needing NTFS format since my C drive is NTFS and I'm wanting to clone it, correct? For some reason it will not format as NTFS. BTW I am running Windows 10 Home. I cleaned and converted the SSD to GPT in the command prompt. My SSD is 250GB. My hard drive is 1TB but I was just wanting to have Windows on the SSD to boot from. Thanks in advance for any other help/advice you can offer.
07-05-2021 10:23 AM - edited 07-05-2021 10:31 AM
Hi
Can you tell when you try to format with exfat does it properly format
Try this method to convert exfat to ntfs
Open cmd run as administrator
type the listed comand
chkdsk i: /f [where "i" is the letter assigned to pendrive]
then type
convert i: /fs:NTFS [where "i" is the letter assigned to pendrive]
This will convert the exfat to ntfs
Let me know if this help
Advanced Solution is to install AOMEI Partition Assistant - A Safe Partition Manager for Windows PC and Server (aomeitech.com)
it is a good software i have used it to convert ntfs to fat32 or fat32 to ntfs it is free for basic operations
One of my usb was not working well when i try to format it it also stuck on 0 and my whole system hangs i tried every thing but nothing worked but i find a software matrix usb formatter
link Martik USB Disk Formatter - Download (lo4d.com)
it took 1 hour to format a 32 gb usb but it worked for me and usb drive was working again
You can try this
The solution to boot windows from ssd is to plug the ssd to the main port and do a clean install for full speed of ssd
if you want to clone then make a recovery disk from windows if you dont know how to make a full recovery disk with all oem partition you should use windows recovery manger and can also watch a video from youtube because watching is better then reading you will understand properly
Steps
Make a recovery disk
Make a bootable pendrive with latest windows 10
Boot with usb
Click repiar
then click install form usb or pendrive
Select your ssd
It will automatically do all the things
Watching a video for this process will be better
07-05-2021 11:52 AM
You do NOT format a destination drive you are trying to clone TO. The cloning operation will handle any formatting needed.
And even if you do format it OK, the cloning operation will simply reformat the drive, anyway. So, you are wasting your time trying to do this.
What I recommend is the following:
1) Download and install Macrium Reflect (MR) from here: https://www.macrium.com/reflectfree
2) Connect the new drive to the PC using a USB-to-SSD drive adapter (like the one illustrated below)
3) Follow the instructions in this link: http://knowledgebase.macrium.com/display/KNOW/Cloning+a+disk
4) Shutdown the PC when done
5) Swap the drives and reboot the PC.
NOTE: To do this easily, the SDD has to be the same capacity as the HDD. IF you get an SDD that is a lot smaller, then before you do the cloning, you have to shrink the largest partition on the HDD (usually the OS partition), to the size such that it, and the other partitions, fit easily on the SSD.
You should boot from the new drive without any problems.
Typical USB-to-SSD adapter:
I am a volunteer and I do not work for, nor represent, HP