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Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Can my computer be expanded with an additional SSD drive?

 

1 REPLY 1
HP Recommended

If you would let us know the full model number or product number of your notebook, perhaps we can.

 

Find Your HP Laptop Name, Product Number, or Serial Number | HP Notebooks | HP Support

 

Otherwise it would be impossible to answer your question without that information.

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