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HP Recommended
ENVY 17 Notebook
Microsoft Windows 8.1 (64-bit)

My DVD Drive has failed, apart from going online to find the same model to replace it with, is there a newer model, i.e. one that is being fitted in todays Notebooks which will fit?

I would have thought that 'size wise' they would be all the same, it would just be the chipset and software which are different.

 

My product number is: E6B28EA#ABU

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Actually they are not same size (thickness) your machine can have one of the following ODD (Optical Disc Drive)

 

Fixed
Serial ATA
9.5-mm tray load
Supports the following optical drives:
● DVD+/-RW Double-Layer SuperMulti
● Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer
● Blu-ray Disc writer with SuperMulti DVD±R/RW Double-Layer
● Support Zero-Power ODD

 

with part numbers

 

For use on HP ENVY TouchSmart m7 Notebook PC computer models:
Blu-ray Disc Read/Write with SuperMulti DVD±R/RW Double-Layer Combo Drive 720249-001
Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive 729728-001
DVD±RW Double-Layer SuperMulti Drive 720248-001
For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a  non-TouchScreen display assembly:
Blu-ray Disc Read/Write with SuperMulti DVD±R/RW Double-Layer Combo Drive 720247-001
Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive 720246-001
DVD±RW Double-Layer SuperMulti Drive 729727-001

 

The following manual may help you how to replace the ODD yourself

 

             http://h10032.www1.hp.com/ctg/Manual/c03922401.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

Actually they are not same size (thickness) your machine can have one of the following ODD (Optical Disc Drive)

 

Fixed
Serial ATA
9.5-mm tray load
Supports the following optical drives:
● DVD+/-RW Double-Layer SuperMulti
● Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer
● Blu-ray Disc writer with SuperMulti DVD±R/RW Double-Layer
● Support Zero-Power ODD

 

with part numbers

 

For use on HP ENVY TouchSmart m7 Notebook PC computer models:
Blu-ray Disc Read/Write with SuperMulti DVD±R/RW Double-Layer Combo Drive 720249-001
Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive 729728-001
DVD±RW Double-Layer SuperMulti Drive 720248-001
For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a  non-TouchScreen display assembly:
Blu-ray Disc Read/Write with SuperMulti DVD±R/RW Double-Layer Combo Drive 720247-001
Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive 720246-001
DVD±RW Double-Layer SuperMulti Drive 729727-001

 

The following manual may help you how to replace the ODD yourself

 

             http://h10032.www1.hp.com/ctg/Manual/c03922401.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Yes sorry, I did reaise that there were 2 different thicknesses.

I contacted a HP Aurthorised retailer in the UK and they said a compatable replacement was a HP Inc. DV DVD RW DL FX at a cost of £47.50 plus Postage, plus VAT, so in all, about £75.00

 

I can buy an external drive for £20 - £30 including VAT.

I am going the cheaper route, I rarely use the drive, it's just annoying that it doesn't work.

Thanks for the link to the manual, I have never seen tat before.

HP Recommended

Hi,

 

I myself also rarely use Optical Disc Drive and some of my laptops don't have it. I actually bought an external ODD which supports burning Bluray disces just in case.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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