• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP EliteBook 8760w Base Model Mobile Workstation
Microsoft Windows 10 (64-bit)

Hi folks,

I own an Elitebook8760w in which the CPU seems broken. I am offered a replacement CPU from an Elitebook 8560w which has the same description in the maintenance manuals ("i7-2820QM, 2.3 GHz (turbo up to 3.4 GHz) quad-core processor, 8 MB L3 cache, 8 threads, 45W") but different HP part numbers (657414-001 vs 657848-001).

Does anybody know the difference? Can I use the CPU from the 8560w?

 

Thanks

Thomas

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ThSchust 

 

The second one

 

                  https://partsurfer.hp.com/partsurfer?searchtext=657848-001

 

and the first one:

 

                 https://partsurfer.hp.com/partsurfer?searchtext=657414-001

 

You can check the lists to see does your machine is on the first list or the second list or BOTH.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@ThSchust 

 

The second one

 

                  https://partsurfer.hp.com/partsurfer?searchtext=657848-001

 

and the first one:

 

                 https://partsurfer.hp.com/partsurfer?searchtext=657414-001

 

You can check the lists to see does your machine is on the first list or the second list or BOTH.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi BH,

thanks for the quick help!

Unfortunately my machine is not included in the second list, so I have to search for the correct CPU.

 

Partsurfer is a great site, HP style ! 🙂

 

Regards

Thomas

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.