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‎01-28-2021 08:42 PM

HP Recommended
Product: Pavilion X360 Convertible 14
Operating System: Microsoft Windows 10 (64-bit)

I have the same issue and would like my computer to be repaired. I opened the computer without ever dropping it, and today the screen popped out at the bottom left corner and cracked. The screen had started to come off slowly over the last month, but never completely popped out. This is was just after a year of very light use.

1 REPLY 1

‎02-03-2021 03:41 PM

HP Recommended

@Ryan2399

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically.  HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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