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Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
macOS 12.0 Monterey

Ive just replaced my old Mac with a new version and it will not allow me to install a new driver update, the printer works fine on an older MacBook Pro laptop but just won't print anything on the new. when I try to install a driver update on this website it ask's for the serial number but when I put that in the dropdown box it says not recognised and will not allow me to go any further. 

Many Thanks in anticipation.

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