• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-01-2021 01:17 AM

HP Recommended
Product: Hp envy 15 ae101nx
Operating System: Microsoft Windows 10 (64-bit)

image.jpg

 

image.jpg

 

I am upgrading hp envy 15 with m2 sata . So, I was disconnecting the sata cable from hdd and pulled it hard so that the blue ribbon at the end pulled off as well.  Is the cable repairable and if not where can i buy a new one. 

I am confused as to whether the m.2 ssd slot is nvme or sata(pictures attached).

2 REPLIES 2

‎01-01-2021 02:29 AM

HP Recommended

@Tabish2020 

 

1 SATA cable: Part # is 812697-001. You can order from

              https://partsurfer.hp.com/Search.aspx?searchText=812697-001

 

2. M.2 SSD: I can't see the images but information from manual saying it is a M.2 SATA SSD I don't know why Crucial does not offer M.2 SSD for your machine

 

          https://www.crucial.com/compatible-upgrade-for/hp---compaq/envy-15-ae101nx

 

Are you sure it is a 2280 slot ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎01-01-2021 12:49 PM

HP Recommended

62C9D555-F5A4-43A1-BE23-871F68C9BE2E.jpeg

 

47BBD5C6-5ED9-4002-A1C8-2B0BD9DBA567.jpeg

 

Hi,

Thanks for quick reply. 
I dont know what connector my laptop has. 
I live in Canada and cant find the part on the link your provided me with. 

i am attaching the pictures again hoping this time they would not disappear

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.