Screen Glitch issue- Victus HP Gaming Laptop 15

[subhadeepsarkar]

Enough is enough. I already told you the issue is not with display again you pushed it for display change.

Now the flickering is happening again. I demand you change the laptop or I will lodge a complaint in Consumer Court.

I have stayed patient for long , not now. Replace my laptop asap. 

Its barely 1 month and twice the displays changed yet the flickering happening. I will not settle for anything less than replacement.

Case Number [Personal Information Removed]

If I don't get proper action , I will take actions.

Call me on [Personal Information Removed]

Case ID- 

[A_Gayathri]

Hi @subhadeepsarkar,

Welcome to the HP Support Community

I understand you are facing an issue with your Screen Glitch issue- Victus HP Gaming Laptop 15 Not to worry I will help you to get a resolution to resolve the issue. 

I am sorry to hear that This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[MISSRJ]

Same issue i am facing since I purchaseg my laptop , technical person of shop told it happens when there r updates available and your system isnt updated , but this is not correct , This is my 2nd laptop and same issue I am facing even after spending alot . Flickering issue was there in my old laptop also tried so many things but nothing happened and date of guarantee expired this same is happening now . If this issue doesnt stop i will never buy HP PRODUCTS AGAIN AND NEVER RECOMMEND ANYONE.

[Irfan_06]

Hi @MISSRJ,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop screen flickering.

Follow the below steps to access the BIOS menu.

1) Hold the power button for at least five seconds to turn off the computer. (Wait for a few seconds after releasing the power button)

2) Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu is displayed, press the f10 to access the BIOS menu.

If the issue appears on the BIOS, there is an issue with the hardware.

Or

Kindly refer to the steps on this link to update the BIOS and let me know if that fixes the issue.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

If the issue still persists, please click on this link for advance troubleshooting.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support