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‎01-31-2021 08:58 AM

HP Recommended
Product: 14-ak050nr
Operating System: Chrome OS

I have an HP Chromebook and it was dropped.  The screen and body are fine and no damage.  However, the hinges had separated from the body inside and makes it hard to open and close the cover.

The hinges sit a certain way inside the body below the keyboard and held in by one screw.  I am not sure how to secure the hinges into place anymore since the screw is no longer working,

 

Any thoughts or suggestions?

 

 

1 person had the same question
1 REPLY 1

‎02-02-2021 03:58 AM

HP Recommended

@pfisher, Welcome to HP Support Community!

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

TEJ1602
I am an HP Employee

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