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Message 1 of 2
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Screen Issue

HP Recommended
HHP ENVY x360 Convertible 15m-bp1xxP Envy
Microsoft Windows 10 (64-bit)

Bottom left hand corner of screen just popped out and I am afraid to close it because it seems to be broken.  Screen still works but this isn't right.  Seems like I am not the only person this has happened to. I have never dropped my lap top and rarely open it to tablet function so not idea why this happened.

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HP Support Agent
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Message 2 of 2
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HP Recommended

@Jhug66, Welcome to the HP Support Community!


I understand your concern. As this is a hardware issue, please reach out to the HP Technical Support team in your region regarding the service/replacement options for your Notebook. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.


Keep me posted for any other assistance.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

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