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İ broke the cover of the screen of my laptop. The model of my laptop is hp pavilion 15-cx3800nt and when i search i can't find the same exact model i find some models like cx but different in the rest, so my question is taht; is every laptop with cx at the beginning suitable for my laptop model

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Mhmmd22, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

Sorry to hear about the damage to your screen cover. To answer your question directly:

No, not every HP Pavilion laptop with a model starting with "15-cx" will have the exact same screen cover.

Here's why:

Model suffixes (like cx3800nt) often indicate regional versions, hardware configurations, or color variants.

While all 15-cx series laptops may share the same chassis family (15.6" Pavilion Gaming), minor differences in hinges, webcam placement, screw layout, or port positioning can make screen covers incompatible.

You can check this link - HP PartSurfer


We would suggest visit the nearest HP authorized service center, the service team will check and assist you. 
Kindly follow this link to locate the nearest HP service center: HP® Servis Merkezi Konum Bulma - Türkiye | HP® Destek
(Select the country from the dropdown menu and enter the city name or pincode) 

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

View solution in original post

2 REPLIES 2
HP Recommended

@Mhmmd22, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

Sorry to hear about the damage to your screen cover. To answer your question directly:

No, not every HP Pavilion laptop with a model starting with "15-cx" will have the exact same screen cover.

Here's why:

Model suffixes (like cx3800nt) often indicate regional versions, hardware configurations, or color variants.

While all 15-cx series laptops may share the same chassis family (15.6" Pavilion Gaming), minor differences in hinges, webcam placement, screw layout, or port positioning can make screen covers incompatible.

You can check this link - HP PartSurfer


We would suggest visit the nearest HP authorized service center, the service team will check and assist you. 
Kindly follow this link to locate the nearest HP service center: HP® Servis Merkezi Konum Bulma - Türkiye | HP® Destek
(Select the country from the dropdown menu and enter the city name or pincode) 

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

HP Recommended

I appreciate you help

I fix my device in a service center and it works well 

Thank you

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.