Screen hinge has forced the upper and lower body of the keyboard section to separate.

[MarkCle]

Screen hinge has forced the upper and lower body of the keyboard section to separate. At first it just seemed like a small problem and the screen would still close but it has escalated and now I can't close the computer without the keyboard body coming apart. 

I'm comfortable repairing computers, I just need to know how to get any necessary replacement parts and the repair procedure. 

[KnightNem]

Your best bet is Get the HP Part Number and google search for it most times you can find the replacement part on ebay relatively cheap or amazon will have one for sale What blows my mind is HP would offer up a recall to fix this defect in workmanship since it is a defect with all HP laptops especially the 17" Laptops

[Echo_Lake]

@MarkCle

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help,
After reading your post, I did go through the Maintenance and Service Guide of your product and found out the hinge assembly part number. Here is the part number: L22536-001 you can enter the part numbers in the Google search bar to discover the website selling the exact Hinge assembly.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[MarkCle]

Thank you for the response. After using the manual you provided I was able to disassemble the laptop. The problem isn't the hinges. The plastic mounts on the top cover that the hinges are supposed to screw into are all broken. 

Do I need a new top cover or is there another fix for this? 

[Echo_Lake]

@MarkCle

Thank you for posting back.
 

This needs complete hinge assembly. 
I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!