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My laptop screen lid got bent and the screen started coming off at the edges.
is there a replacement part for the lid of the laptop -with or without the screen itself- and what is the serial number for it??
@WafiDxx Welcome to HP Community!
I understand that the screen base cover is bent.
In that case, I would suggets you contact our phone support and check for the support option. They will help you.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Keep us posted,
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