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‎01-13-2021 08:38 PM

HP Recommended

I went to open my laptop, as usual, yesterday and happened to notice that the bottom-right edge of the screen lifted somewhat as I opened it to a 90-degree angle. I never use tablet mode and the hinges seem to be working properly. I have not dropped my laptop or even left home with it. It is just about a year old and very gently used. Can anyone explain with this is happening or how to fix it? I am concerned about the screen cracking or not working anymore and I am afraid to open and close it ever again.  Please HELP!

2 people had the same question
1 REPLY 1

‎01-13-2021 11:17 PM

HP Recommended

Exactly the same issue that I have since over a month, I hardly use this notebook maybe 4-5 hrs a week at the maximum, that too to take zoom classes. I don’t even carry that anywhere so not sure if it’s missing a screw or something else. Didn’t even know how to explain the problem and glad to see you explained it perfectly but sorry to see you have the same issue. Hope we find some answers. Thank you. 

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