Screen poping out of chassis of 14-cd1008ca laptop

[AAricie]

When opening my laptop the bottom left of the screen pop out of about 2 to 3 mm of the chassis cause of the hinge exercising pression there.
I'm very disappointed in the build quality of this laptop and would like to fixe that issue as the screen could easily be broken cause of that. I've never dropped my laptop, in fact he's like brand new. 

From what I've read online it's a common issue with this laptop

[praveenbv]

Hi@AAricie,

Thank you for posting on the HP Support Community.

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue. This sounds like hardware related issue with the hinge assembly and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically.  HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution