• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion Gaming 15-dk10000 Laptop PC (14N37AV)
Microsoft Windows 11

Hello community,

I lost some of the screws of the case for the Hp 15-dk laptop, I’m looking for a shop where I can find them. I think they are M2 but the screw head is slightly small, someone knows what is the exact size or where can I find them? Look at the attached photos.

 

thanks in advance!

IMG_7090.jpeg

IMG_7094.jpeg

IMG_7092.jpeg

IMG_7093.jpeg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Ther screw descriptions and dimensions are all referenced in chapter 5 of the maintenance and service guide for each component removal and replacement procedure:

 

https://support.hp.com/us-en/product/setup-user-guides/hp-pavilion-gaming-15-dk1000-laptop-pc-series... 

 

Unfortunately, I would not be able to help you find the screws you need but at least you now will have the dimensions to check the local PC repair shops in your city.

 

Chapter 3, page 25 of the service manual does have a kit/part number for the screws, but usually that kit is not available.

 

Screw Kit    HP part # L57175-001.

 

You can contact HP's authorized parts resellers for Peru to see if they have the screw kit.

 

https://parts.hp.com/hpparts/Part_Resellers.aspx?mscssid=CA8A05D83A9D4E01BC462EA5925F12B7&geo_code=L...

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Ther screw descriptions and dimensions are all referenced in chapter 5 of the maintenance and service guide for each component removal and replacement procedure:

 

https://support.hp.com/us-en/product/setup-user-guides/hp-pavilion-gaming-15-dk1000-laptop-pc-series... 

 

Unfortunately, I would not be able to help you find the screws you need but at least you now will have the dimensions to check the local PC repair shops in your city.

 

Chapter 3, page 25 of the service manual does have a kit/part number for the screws, but usually that kit is not available.

 

Screw Kit    HP part # L57175-001.

 

You can contact HP's authorized parts resellers for Peru to see if they have the screw kit.

 

https://parts.hp.com/hpparts/Part_Resellers.aspx?mscssid=CA8A05D83A9D4E01BC462EA5925F12B7&geo_code=L...

HP Recommended

Thanks you very much for the prompt response that was really helpful!

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.