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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
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HP Recommended
HP Recommended
It is unlikely, but you might try the parts list for your laptop
Go to the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/
Look for the part you need such as fan, cable, battery, etc.
Once you find the part number you can search the internet for a vendor. Amazon, eBay, AliExpress, all have their own search engines.
For more information read this article on how to find parts.
If not in the inventory then you need a kit of screws
look a the kit and see if some of them match what you already have.
Most owners have screws left over after re-assembling a laptop so you actually did good 😉
Thank you for using HP products and posting to the community.
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HP Recommended
From the Maintenance & Service guide for your laptop model series they are Phillips M2.0 x 9.0 screws. (Ch 5, pg 33)
You can purchase them at a small laptop shop.
My method is to bring my micrometer caliper with me to make sure they are the correct screws.
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