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‎02-21-2022 09:54 AM

HP Recommended
Product: HP Pavilion x360 Laptop- 14m-dw0023dx
Operating System: Microsoft Windows 11

Has worked for the past 1 1/2 years and all of a sudden there's no recognition of an SD card in the slot.  Upgrade problem?

1 person had the same question
3 REPLIES 3

‎02-21-2022 09:58 AM

HP Recommended

Hi:

 

The slightly newer 14m-dw1000 model series has W11 drivers on the support page, where your notebook's model series does not.

 

The only suggestion I can offer, would be to try the W11 Realtek SD card reader driver from that support page and see if it gets the card reader to work.

 

10.0.19041.21399

 

https://ftp.hp.com/pub/softpaq/sp134001-134500/sp134378.exe 

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‎02-21-2022 10:44 AM

HP Recommended

Nothing from Realtek: I have contacted their customer service.  My current driver is 10.0.18363.21333, and I have not found an update to that.

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‎02-21-2022 10:47 AM

HP Recommended

The driver I posted is a newer version than the one that is currently installed in your notebook. 

 

1 person found this reply helpful
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