Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-15-2020 03:37 AM

HP Recommended
Product: HP Pavillion BC550na
Operating System: Microsoft Windows 10 (64-bit)

Hi..

 

I purchased an HP Pavillion BC 550na Black Friday last year.  It came with an 512GB NVMe SSD

I have downloaded the PDF manual but cannot  cearly see if there is a possiblity of installing an additional SSD.

The manual seems to say no but I would like a deifinitive answer. Any help or advice appreciated.

5 REPLIES 5

‎04-17-2020 12:08 PM

HP Recommended

@Figuly

Thank you for posting on the HP Support Community.

 

After reading your post, I did go through the Product specifications of your product and found that you have 2 TB  SATA hard drive installed on the PC.


For more details, see Memphis2-S motherboard specifications. Your computer supports SSD.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎05-14-2020 06:14 AM

HP Recommended

HI again

Thanks for your reply... I'm a little confused.. I clicked on one of the links you sent for the mobo and it toook me to

a desktop mobo.. just to iterate... I have an  HP Pavilion laptop - 15-bc550na it came with a 512 GB NVme drive.. no HDD.

I have the PDF service manual   hhttp://h10032.www1.hp.com/ctg/Manual/c06325755 

 

On page 7 it shows dual storage configurations .. below that it shows my 512 GB NVme onits own with no options.. I'm not sure if there is space for an SSD .. any help appreciated.

 

thanks

Was this reply helpful? Yes No

‎05-14-2020 09:45 AM

HP Recommended

Hi again.. I think I have it worked out now..  various selling configurations are shown in the service manual

not what is only possible on my laptop with the configuration I currently have.

So my laptop has one internal card expansion slot that is currently filled by the 512 GB NVMe .

This means that I should have an empty bay to install a SATA SSD drive to hold my audio samples.

Was this reply helpful? Yes No

‎05-14-2020 01:58 PM

HP Recommended

You will need a mounting bracket and cable to install a 2.5 inch SATA SSD or HDD. Post back if you need help finding it. 

Was this reply helpful? Yes No

‎05-14-2020 02:34 PM

HP Recommended

THanks Huffer for the info  about needing the  extra bracket etc..

Saved me the hassle of opening up the case and realising that

I needed another component to finish the job.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.