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‎06-22-2024 05:29 AM - edited ‎06-22-2024 05:39 AM

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1F2AV)

I will be brief..

 

Installed secondary SSD

Doesnt appear in windows when in file explorer

Ran HP Diagnostic UEFI - shows both drives here as can run tests - great!

Reboted - still not visible in explorer

Ran through the assistant and the chat bot for secondary SSD not detected

Went through EVERYTHING to press and hold power 5 - 15 sec till off - reseat the SSD - turn on - if no error your done.

Back to explorer ....no SSD secondary there?

 

PS All drivers upto date inc bios as checked HP site as per HP Assistant

 

Can someone please help with this its driving me nuts!

 

And thanks !

Category:
2 REPLIES 2

‎06-22-2024 05:47 AM

HP Recommended

manaquin80_0-1719056828916.png

Why does it show here but not as a separate drive? in file explorer?

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‎06-22-2024 05:58 AM

HP Recommended

@manaquin

 

A drive does not appear in File Explorer unless it has a drive letter. You need to initialize it first in Disk Management. See this link to MS document for how to do it.

Initialize new disks | Microsoft Learn

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