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HP Recommended
HP ENVY x360 - 15-cn0013nr
Microsoft Windows 10 (64-bit)

The battery on my HP ENVY is starting to degrade. Does anyone have experience trying to replace their battery, either themselves or taking it to a Best Buy? I'm wondering how easy it is to do, how reliable the replacement, was, and ballpark cost? Alternately would people recommend upgrading my PC now instead?

1 REPLY 1
HP Recommended

Hi @Dave11241 

 

 

the part number of the battery is, use that part number to find a reseller.

 

Battery (4-cell, 55 WHr, 3.6-Ah, Li-Ion) L43267-005

 

This is the service manual that shows how to open the laptop and change the battery.

 

Maintenance and Service Guide HP ENVY x360 Convertible PC

 

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