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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Notebooks
- Notebook Hardware and Upgrade Questions
- Serial number scan

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09-07-2020 11:47 AM
If there is a sticker on the Chromebook, it will provide some, all, or possible none of the information you seek.
If the label is there and contains the "serial number",
You could use your phone, an iPad - or maybe just sit the chromebook on your printer and scan the bottom.
A better solution, if your Chromebook still works and you can log in:
Finding your Product Name, Product Number, or Serial Number
Select (first round) Notebook PCs
Next, when the document opens, scroll to the bottom section for instructions to find your Chromebook serial number.
Section: Install Chromebook Recovery Utility (HP Chromebook, Chromebox)
Example (minus the illustrations available in the document)
- Download and install the free version of the Chromebook Recovery Utility from the Chrome Web Store.
- Click the Launcher icon
> click All Apps
> and then click Recovery.
- Click Get Started.
- On the Identify your Chromebook screen, type the code provided.The model name and number display under the image.
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
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