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HP Recommended
14-DQ1033CL

I recently bought this laptop off costco.

I intend to upgrade the RAM but cannot find the official manual.

Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

https://support.hp.com/gb-en/product/hp-14-dq1000-laptop-pc-series/29205783/model/31046513/manuals

http://h10032.www1.hp.com/ctg/Manual/c06403450     Page 30

View solution in original post

6 REPLIES 6
HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

https://support.hp.com/gb-en/product/hp-14-dq1000-laptop-pc-series/29205783/model/31046513/manuals

http://h10032.www1.hp.com/ctg/Manual/c06403450     Page 30

HP Recommended

Prego.

HP Recommended

Broken link, error 404

HP Recommended

    

HP Recommended

Again and again. Techs, are you reading what you linking?

Model numbers: 14-dq0xxx, 14z-dq000. Different generation.

must be 14-dq1xxx

HP Recommended

Adjusted.

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