Short Drive Self-Test Failed

[shezan]

I have checked my HDD with the official HP pc Hardware Diagnostic and got a Short Drive Self-Test Failure.

Failure ID: 935428-000AN7-MFPW2J-60U513

Any suggestions on what should I do? Will replacing HDD solve?

[Paul_Tikkanen]

Hi:

Below is the failure report generated by the code you posted, minus your notebook's serial number.

ailure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

935428-000AN7-MFPW2J-60U513

OK

00000000000

7/18/21

303

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Quick Test Failure

You will need to install a new hard drive and reinstall the operating system.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

HP ProBook 450 G5 Notebook PC Maintenance and Service Guide

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

Your notebook also has a M.2 slot that supports both SATA and NVMe SSD's.

A NVMe SSD would provide the fastest drive performance.

After you replace the drive, you can use the HP cloud recovery client utility to reinstall W10, the drivers and the software that originally came with your notebook.

This package provides the Cloud Recovery Client for supported computer models running a supported operating system. This Client Utility enables users to download the Recovery Kit from the cloud

https://ftp.hp.com/pub/softpaq/sp113001-113500/sp113100.exe

I have attached the instructions for how to use that utility below.

[shezan]

My laptop is working right now but feels a bit slow and laggy. Is my hdd going to crash or damage pretty soon?

[Paul_Tikkanen]

Probably.

Run a disc check and see if it will repair any errors.