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‎07-23-2022 07:58 AM

HP Recommended
Product: HP Notebook 14s-dr1009tu
Operating System: Microsoft Windows 11

Since yesterday ``````` key seem to be pressed and is continuously typing in. I have already tried uninstalling and installing drivers, did restore to previous date, other basic trouble shooting, but problem still persists. Please suggest how to rectify. Laptop is under extended warrantee

Category:
1 REPLY 1

‎07-23-2022 12:58 PM

HP Recommended

Hello @Aindri 

 

(1) Try to clean the keyboard carefully and use a vacuum cleaner. Often there is dirt under the keys, which restricts the function of the key, prevents it altogether or thereby the key is permanently activated

 

(2) If it does not work -> Contact HP Support

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