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‎12-17-2020 10:02 AM

HP Recommended
Product: HP ENVY 15 EP-0038
Operating System: Microsoft Windows 10 (64-bit)

Notebook in sleep-mode don't step to it realy. It's probably get much warmer and fan speed increase much. But screen is turned off. 

Who knows about this problem?

2 REPLIES 2

‎12-21-2020 11:53 AM

HP Recommended

I'm afraid I don't understand your question; could you clarify?

 

Thanks,

alexstore06

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‎12-22-2020 01:15 PM

HP Recommended

When notebook is on, by pressing a power button its must goes to sleep-mode. Sometimes when I press power button display turns off, but indicators on keyboard aren't (but its should)! And at the same-time funs goes to a max speed and don't stop until touch the touchpad. 

No updating windows, or other task isn't load the system so much like it converting 8k vodeo or something.

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