• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP 15 bs0xx
Microsoft Windows 10 (64-bit)

Hey Team,

 

The system I own is HP 15 bs0xx (intel i3 7th gen), its takes min 10 -15 mins to start and to operate without lag, also the system is very slow.

 

can you advice will this problem be solved if I upgrade to a SSD M.2 + HDD or should I replace HDD with SSD ?

Also should I increase the memory, currently it runs with 4 GB?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Most likely there is a problem with the Hard Drive.

 

Personally I would replace the Hard Drive with a 2.5" SATA3 SSD,

On page 53 of service manual you can see the steps to replace the drive

http://h10032.www1.hp.com/ctg/Manual/c05493257.pdf

 

You can create a bootable USB Pen Drive before replacing the HDD or on different PC with Windows 10 on it to reinstall the OS

https://www.microsoft.com/en-us/software-download/windows10

 

I would also add another 4GB of RAM in the empty slot for a total of 8GB

Example

https://www.amazon.in/Crucial-Single-PC4-19200-Unbuffered-260-Pin/dp/B019FRDKWI/ref=sr_1_2?dchild=1&...

 

It will give a great boost to the everyday performance of the PC.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Most likely there is a problem with the Hard Drive.

 

Personally I would replace the Hard Drive with a 2.5" SATA3 SSD,

On page 53 of service manual you can see the steps to replace the drive

http://h10032.www1.hp.com/ctg/Manual/c05493257.pdf

 

You can create a bootable USB Pen Drive before replacing the HDD or on different PC with Windows 10 on it to reinstall the OS

https://www.microsoft.com/en-us/software-download/windows10

 

I would also add another 4GB of RAM in the empty slot for a total of 8GB

Example

https://www.amazon.in/Crucial-Single-PC4-19200-Unbuffered-260-Pin/dp/B019FRDKWI/ref=sr_1_2?dchild=1&...

 

It will give a great boost to the everyday performance of the PC.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.