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‎02-22-2020 03:58 PM

HP Recommended
Product: HP 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Everytime I try to boot up my computer it shows me this message: 20200222_145029.jpg

Im sorry the photo is flipped but that's what keeps showing up when I try to boot it up.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-22-2020 05:54 PM

HP Recommended

Hi:

 

That code means the hard drive is about to fail or has failed, needs to be replaced and the operating system reinstalled.

 

If you can still get into Windows, back up any files you need onto a portable hard drive.

 

Then replace the hard drive.

 

Consult the service manual for your specific model HP notebook for the hard drive removal and replacement procedure.

 

https://h22207.www2.hp.com/us-en

View solution in original post

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1 REPLY 1

‎02-22-2020 05:54 PM

HP Recommended

Hi:

 

That code means the hard drive is about to fail or has failed, needs to be replaced and the operating system reinstalled.

 

If you can still get into Windows, back up any files you need onto a portable hard drive.

 

Then replace the hard drive.

 

Consult the service manual for your specific model HP notebook for the hard drive removal and replacement procedure.

 

https://h22207.www2.hp.com/us-en

Was this reply helpful? Yes No
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