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‎09-16-2019 06:13 AM

HP Recommended
Product: Elitebook 8570w
Operating System: Microsoft Windows 10 (64-bit)

After windows automatic update my smart card reader (sc) dont read my ID card. Also USB card reader dont work. In task manager 3 Service Hosts used 80-100% of CPU power and i was think my CPU will die. 

According by Youtube video: https://www.youtube.com/watch?v=QjhM-vkGeGA I disabled Certificate propagation Service, before it was in automatic mode. 

In Device Manager is one yellow triangel: Base System Device, there is messaage: Device PCI\VEN_197B&DEV_2392&SUBSYS_176B103C&REV_30\4&1a90d587&0&01E2 requires further installation.

Can You send me this driver.

 

B.R.

Tamur

3 REPLIES 3

‎09-16-2019 06:59 AM - edited ‎09-16-2019 07:01 AM

HP Recommended

Hi:

 

You need this driver for that device...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

If the smart card reader quit working, the only suggestion I can offer, would be to install the W10 driver for it on your notebook's support page...

 

This package contains the Alcor Micro Smart Card Reader Driver, which enables the read and write functions for the Alcor Micro Smart Card Reader. This package is available for supported notebooks that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71725.exe

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‎09-16-2019 07:32 AM

HP Recommended

Thank You Paul for the fast reply,

 

but smart card readers dont work. Think, will check my ID card with another PC.

But CPU working % is very high again after installing those two drivers.cpu.png

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‎09-16-2019 07:34 AM

HP Recommended

You're very welcome.

 

Unfortunately, I wouldn't know why that would be happening.

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