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‎07-29-2018 01:16 PM

HP Recommended
Product: HP pavilion
Operating System: Microsoft Windows 8.1 (64-bit)
My laptop stopped working and when I started it showed boot device not found and hard disk error 3fO . When I diagnosed , It passed memory test but for hard drive test it is showing smart check and short dst not installed.so please help me, what is to be done to solve the issue.
12 people had the same question
4 REPLIES 4

‎07-29-2018 01:21 PM

HP Recommended

"Not installed" means the hard drive is not installed. It has gone completely electrically dead so not detected by the motherboard. You must replace the hard drive and we can help if you give us the model or product number. 

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‎07-29-2018 01:28 PM

HP Recommended
All my data will be lost then.And that hardrive would be of no use
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‎07-29-2018 01:28 PM

HP Recommended

Probably true although I am sure you are backing up???

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‎11-12-2019 03:42 AM

HP Recommended

Model 15-AF131DX

Having issues with the hard drive on my hp notebook. Says smart check not installed and then shuts off.  

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