Some Keyboard Keys not working in HP Spectre 360X Convertible Lapttop

[Ramesh_Aggarwal]

Some keys are not working in the HP Spectre 360X Convertible laptop. I had  similar problem last year  and had to get the keyboard replaced. Please help. 

[Echo_Lake]

@Ramesh_Aggarwal

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help,  I understand HP notebook keyboard keys are not working correctly. 

Use HP PC Hardware Diagnostics to complete a functional test of the keyboard and identify any problems with the hardware.

NOTE: Bluetooth devices are not currently supported.

1. Download the latest version of HP PC Hardware Diagnostics.

2. In Windows, search for and right-click HP PC Hardware Diagnostics for Windows, and then select Run as administrator.

   

3. Click Component Tests, click Input Devices and then select the Keyboard Test.

   

4. Click Run once to begin the test.

   The test ends when you complete the tasks or after 3 minutes.

For more information about using the HP PC Hardware Diagnostics for Windows, go to HP PCs - Testing for Hardware Failures.
 

Hope this helps! Keep me posted for further assistance.
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