Some Keys not workin

[Mathew_C]

Some keys are not working but they only work if you keep on pressing it the keys are: g h escape F4 F7 F11 Print screen backspace windows key 

I Tested It on HP hardware diagnostics

ERROR CODE: 0G8F6K-8H59A5-XD7X7A-G1HM13

note: The Spacebar works and Home and End + page up and page down

[KrazyToad]

@Mathew_C

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and I understand your concerns

This is a Hardware issue with the Keyboard

I have sent you a private message with the next course of action

Please check your private message icon on the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope

Thank you 😊