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Microsoft Windows 10 IOT

The left part of the laptop keyboard isn't working

1 REPLY 1
HP Recommended

Hi @Kanyita 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If the left part of your laptop keyboard isn't working, here are some steps you can try to troubleshoot the issue:

Restart Your Laptop: Sometimes, a simple restart can resolve keyboard issues.

Check for Physical Damage: Inspect the keyboard for any visible damage or debris that might be affecting the keys.

External Keyboard Test: Connect an external USB keyboard to see if it works. If it does, the issue is likely with the laptop's built-in keyboard.

Update Keyboard Drivers: Go to Device Manager, find the keyboard section, and update the drivers.

Check Keyboard Settings: Make sure the keyboard layout settings haven't changed. You can find this in your system settings.

Run a Hardware Diagnostic: Many laptops come with built-in diagnostic tools. Check if your laptop has one and run it to see if it detects any issues.

Check for Software Conflicts: Sometimes, third-party software can cause keyboard issues. Boot your laptop in Safe Mode to see if the problem persists.

Clean the Keyboard: If you're comfortable, you can try cleaning under the affected keys. Make sure to turn off the laptop and disconnect it from power first.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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